Hospitality Management

Further education / Business

Women holding an "Open"-sign

Understanding key aspects of hospitality management, such as proactive management of services and revenue, is crucial to success in the hospitality industry. Learn how to plan and sell services by customer segment, how to analyze results and give suggestions for improvements to maximise profit in the hospitality industry.

Price
75 € + 0% VAT
Conductor
Arcada University of Applied Sciences
Language
English
Scope
5 ECTS
Course dates
Last application date
Entry requirements
Understanding of the basics of tourism.

Course contents 

  • Operations Management
  • Global Distribution Systems
  • Revenue Management basics such as pricing, customer
    behavior, supply and demand

This course will have a strong focus on revenue management. The primary aim of revenue management is selling the right product to the right customer at the right time for the right price. The essence of this discipline is in understanding customers' perception of product value and accurately aligning product prices, placement and availability with each customer segment. During this course you will also get an overview of operations management in the hospitality industry.

The course is held online, with the possibility of attending voluntary activities on campus if desired. Lectures will be held online at the following times: 

26.10.2021  13:15 - 15:45   
02.11.2021  13:15 - 15:45   
09.11.2021  13:15 - 15:45   
16.11.2021  13:15 - 15:45   
23.11.2021  13:15 - 15:45   
30.11.2021  13:15 - 15:45   
07.12.2021  13:15 - 15:45   
14.12.2021  13:15 - 15:45  

Tourism in a Changing World (30 ECTS)

You can choose to take Hospitality Management as a single course, or as a part of the larger educational package “Tourism in a Changing World” (30 ECTS). Make sure you maximise your knowledge of the latest in tourism and check out our website for more information.

There is a limited amount of space available on the course. 

Arcada reserves the right to make changes.