Hospitality Management
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Price
75 € + 0% VAT -
Conductor
Arcada University of Applied Sciences -
Language
English -
Scope
5 ECTS -
Course dates
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Last application date
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Entry requirements
Understanding of the basics of tourism.
Understanding key aspects of hospitality management, such as proactive management of services and revenue, is crucial to success in the hospitality industry. Learn how to plan and sell services by customer segment, how to analyze results and give suggestions for improvements to maximise profit in the hospitality industry.
Course contents
- Operations Management
- Global Distribution Systems
- Revenue Management basics such as pricing, customer
behavior, supply and demand
This course will have a strong focus on revenue management. The primary aim of revenue management is selling the right product to the right customer at the right time for the right price. The essence of this discipline is in understanding customers' perception of product value and accurately aligning product prices, placement and availability with each customer segment. During this course you will also get an overview of operations management in the hospitality industry.
The course is held online, with the possibility of attending voluntary activities on campus if desired. Lectures will be held online at the following times:
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Contact us about the course
Happening at Arcada
24 Aug
2026
Introduction days for new students
Bachelor's studentsThe introduction days for new bachelor's students are arranged 24–28 August 2026.
Are you a new student at Arcada? You can find more information about the introduction days and schedule in Arcada's study guide Start .
02 Sep
2026
Opening of the academic year 2026–2027
Arcada opens the 2026–2027 academic year with a festive celebration while also launching its 30th anniversary year. The anniversary year marks three decades of education, research, and societal impact.
08 Oct
2026
Build Your Network, Build Your Career – Boost Your Entrepreneurial Mindset
Are you ready to expand your horizons, strengthen your network, and develop a mindset that supports your career growth? Join us for an inspiring evening focused on entrepreneurship, career development, and real-world insights from international alumni.
15 Jan
2027
Graduation Ceremony
Arcada's graduation ceremony will be held on 15 January 2027, welcoming graduates and invited guests to campus to celebrate those who graduated between 4 June - 18 December 2026.
