Niklas Eriksson
Principal Lecturer in Digital Marketing
E-mail:niklas.eriksson
Arcada AI and Human Interaction Hub, Business
Niklas Eriksson is Principal lecturer in Digital marketing and he holds a PhD in Information Systems. His main area of teaching and research is technology adoption and use in different industries. His research publications have appeared in journals such as Journal of Retailing and Consumer Services, and Journal of Hospitality and Tourism Technology. He is also involved in a Nordic research collaboration consortium on the topic Digital shoppers - the future of retail.
Publications
| Publication name | Authors | Publication channel | Year |
|---|---|---|---|
| Consumer Intention to Use Mobile Applications for Buying Surplus Food: A Research Model | Eriksson, Niklas; Stenius, Minna | 2025 | |
| User Preferences for a Smart City Transportation Ticketing Service | Fagerstrøm, A.; Rivera, G. R.; Eriksson, N.; Haddara, M.; Sigurdsson, V. | 2024 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) | 2025 |
| Deploying Humanoid Robots in a Supermarket: Design and Engineering Challenges | Kuvaja Adolfsson, Kristoffer; Eriksson, Niklas; Tigerstedt, Christa | Arcada Working Papers | 2025 |
| Countering pro-change bias in digital services by shedding light on non-adoption | Stenius, Minna; Eriksson, Niklas | Businessbloggen | 2025 |
| Customer-Facing Social Robots in the Grocery Store: Experiences from a Field Trial | Eriksson, Niklas; Kuvaja Adolfsson, Kristoffer; Tigerstedt, Christa; Stenius, Minna | Proceedings of the 27th International Conference on Enterprise Information Systems | 2025 |
| Online grocery shopping (OGS) as scripted behavior: insights on shopping routines of households with children | Hagström, Raisamiina; Stenius, Minna; Eriksson, Niklas | British food journal | 2025 |
| Are consumers using AI applications to search for information about products before making a purchase? | Eriksson, Niklas; Mero, Joel | Businessbloggen | 2025 |
| Food-related lifestyle (FRL) as a differentiator between online grocery shoppers | Eriksson, Niklas; Stenius, Minna | International review of retail, distribution and consumer research | 2025 |
| Customer Experience and Social Robots - an experiment in a grocery store | Tigerstedt, Christa; Eriksson, Niklas; Kuvaja-Adolfsson, Kristoffer | AHFE international | 2025 |
| Online Grocery Shoppers According to Their Typical Shopping Style: A Cluster Analysis | Eriksson, Niklas; Stenius, Minna | Journal of Food Products Marketing | 2024 |
| Older consumers’ views on online grocery shopping | Eriksson, Niklas; Stenius, Minna | Procedia Computer Science | 2024 |
| Roboten i matbutiken | Tigerstedt, Christa; Eriksson, Niklas; Länsiluoto, Mikko; Mäkelä, Olivia; Nirhamo, Sonja; Kuvaja Adolfsson, Kristoffer | Businessbloggen | 2024 |
| Digitala applikationer för försäljning av matöverskott | Eriksson, Niklas; Stenius, Minna | Businessbloggen | 2024 |
| The Influence of Smart Shopping Carts on the Healthier Food Choices of Young Consumers | Fagerstrøm, Asle; Eriksson, Niklas; Sigurdsson, Valdimar; Larsen, Nils-Magne; Menon, Vishnu | Communications in Computer and Information Science | 2024 |
| What explains routinized online grocery shopping? A study of experienced shoppers | Eriksson, Niklas; Stenius, Minna | 2024 | |
| What can we learn from non-adopters of online grocery shopping? Insights from Finland | Stenius, Minna; Eriksson, Niklas | The International Review of Retail, Distribution and Consumer Research | 2024 |
| Insamling av inköpsdata: vad tycker konsumenten? | Eriksson, Niklas | Businessbloggen | 2023 |
| What do regular online grocery shoppers want from online grocers going forward? Suggestions for service quality improvements | Eriksson, Niklas; Stenius, Minna | Procedia Computer Science | 2023 |
| Smart Shopping Carts to Increase Healthier Food Purchase: A Conjoint Experiment | Eriksson, Niklas; Fagerstrøm, Asle; Sigurðsson, Valdimar; Larsen, Nils-Magne; Menon, Vishnu | Proceedings of the 9th International Conference on Information and Communication Technologies for Ageing Well and e-Health | 2023 |
| What services do experienced online grocery shoppers appreciate moving forward? | Stenius, Minna; Eriksson, Niklas | Proceedings of the 2023 7th International Conference on E-Commerce, E-Business and E-Government | 2023 |
| What’s in the cards for online grocery business in Finland going forward? Present state and future challenges according to experts | Stenius, Minna; Sillander, Johanna; Eriksson, Niklas | Arcada Working Papers | 2023 |
| Online grocery shoppers due to the Covid-19 pandemic - An analysis of demographic and household characteristics | Eriksson, Niklas; Stenius, Minna | Procedia Computer Science | 2022 |
| The relative impact of health communication conveyed via quick response codes: A conjoint experiment among young thai consumers doing grocery shopping | Fagerstrøm, Asle; Eriksson, Niklas; Khamtanet, Sirinna; Jitkuekul, Premruedee; Sigurdsson, Valdimar; Larsen, Nils Magne | Health Marketing Quarterly | 2022 |
| What beliefs underlie decisions to buy groceries online? | Stenius, Minna; Eriksson, Niklas | International Journal of Consumer Studies | 2022 |
| Price consciousness as basis for Thai and Finnish young adults’ mobile shopping in retail stores | Eriksson, Niklas; Fagerstrøm, Asle; Khamtanet, Sirinna; Jitkuekul, Premruedee | Procedia computer science | 2021 |
| A qualitative study of consumer resistance to mobile payments for in-store purchases | Eriksson, Niklas; Gökhan, Ates; Stenius, Minna | Procedia computer science | 2021 |
| Adoption and Use of Health-related Mobile Applications: A Qualitative Study with Experienced Users | Smirnova, Elena; Eriksson, Niklas; Fagerstrøm, Asle | 2021 | |
| Vad får ett akademiskt samarbete att fungera? Erfarenheter från ett nordiskt partnerskap mellan två högskolor | Eriksson, Niklas; Fagerstrøm, Asle | Arcada Publikation | 2021 |
| An Explorative Study on the Impact of Antecedent Mood States on Consumers' Evaluation of Hotels Online | Pawar, S.; Fagerstrom, A.; Suaphuk, G.; Eriksson, N. | 2021 | |
| Changing Behavioral Patterns in Grocery Shopping in the Initial Phase of the Covid-19 Crisis—A Qualitative Study of News Articles | Eriksson, Niklas; Stenius, Minna | Open journal of business and management | 2020 |
| The Use of Mobile Apps to Facilitate Customers’ Choice-Making When Grocery Shopping | Fagerstrøm, Asle; Eriksson, Niklas; Sigurdsson, Valdimar | Smart innovation, systems and technologies | 2020 |
| Investigating the impact of Internet of Things services from a smartphone app on grocery shopping | Fagerstrøm, Asle; Eriksson, Niklas; Sigurdsson, Valdimar | Journal of retailing and consumer services | 2020 |
| Exploring showrooming behavior in electronics and clothing retail | Eriksson, Niklas; Fagerstrøm, Asle | Arcada Working Papers | 2019 |
| The relative importance of healthy food labels when shopping for groceries online | Fagerstrøm, Asle; Richartz, Philip; Pawar, Sanchit; Larsen, Nils Magne; Sigurdsson, Valdimar; Eriksson, Niklas | Procedia Computer Science | 2019 |
| Consumer brand post engagement on Facebook and Instagram – A study of three interior design brands | Eriksson, Niklas; Sjöberg, Annette; Rosenbröijer, Carl-Johan; Fagerstrøm, Asle | 2019 | |
| Exploring customer online reviews for new product development: The case of identifying reinforcers in the cosmetic industry | Haddara, Moutaz; Hsieh, Jenny; Fagerstrøm, Asle; Eriksson, Niklas; Sigurðsson, Valdimar | Managerial and Decision Economics | 2019 |
| Examining the Relative Impact of Professional Profile Images and Facial Expressions in Small Business-to-Business Marketing Online | Pawar, Sanchit; Fagerstrøm, Asle; Dimude, Ifeoma Angelica Z; Sigurdsson, Valdimar; Eriksson, Niklas | Interacting with Computers | 2019 |
| Auditering av högskolan på Åland 2018 | Tosteby, Jonas; Blomqvist-Valtonen, Elin; Eriksson, Niklas; Hindrén, Andreas; Östling, Malin; Nordblad, Mirella | 2018 | |
| Smartphones as decision support in retail stores – The role of product category and gender | Eriksson, Niklas; Rosenbröijer, Carl-Johan; Fagerstrøm, Asle | Procedia computer science | 2018 |
| Older travelers’ propensity to go online: the role of travel style | Eriksson, Niklas | 2017 | |
| The Relative Impact Of Wi-Fi Service On Young Consumers’ Hotel Booking Online | Eriksson, Niklas; Fagerstrøm, Asle | Journal of hospitality and tourism research | 2017 |
| Young-elderly individuals´ use of social media for travel purpose | Fabricius, Susanna; Eriksson, Niklas | Tourism and Management Studies | 2017 |
| Young consumers’ tendency to use a smartphone as decision-support inside clothing stores | Eriksson, Niklas; Rosenbröijer, Carl-Johan; Fagerstrøm, Asle | Arcada Working Papers | 2017 |
| What’s the “Thing” in Internet of Things in Grocery Shopping? A Customer Approach | Fagerstrøm, Asle; Eriksson, Niklas; Sigurðsson, Valdimar | Procedia computer science | 2017 |
| The relationship between young consumers’ decision-making styles and propensity to shop clothing online with a smartphone | Eriksson, Niklas; Rosenbröijer, Carl-Johan; Fagerstrøm, Asle | Procedia computer science | 2017 |
| Understanding the impact of content in social media advertising | Fagerstrøm, Asle; Sigurdsson, Valdimar; Lillemoen, Maria; Eriksson, Niklas | 2017 | |
| The data driven decision RACE in eRetailing | Eriksson, Niklas; Forsström, Mikael; Rosenbröijer, Carl-Johan | 2016 | |
| Impact of in-store technology on the consumer shopping process : a field experiment with a smart card | Niklas Eriksson; Elena Smirnova; Carl-Johan Rosenbröijer; Peter Mildén | Arcada Working Papers | 2016 |
| Young-elderly travellers as potential users and actual users of internet with mobile devices during trips | Niklas Eriksson; Susanna Fabricius | 2015 | |
| Travellers' intended future trip arrangement strategies for things to do during a trip : implications for travel distribution | Niklas Eriksson | 2015 | |
| Data driven decision-making in eretailing : a customer centric funnel approach | Niklas Eriksson; Mikael Forsström; Carl-Johan Rosenbröijer | Arcada Working papers | 2015 |
| User categories of mobile travel services | Niklas Eriksson | Journal of hospitality and tourism technology | 2014 |
| Segmenting the mobile services market for the baby boom generation | Thach To; Niklas Eriksson | Arcada Working papers | 2014 |
| Big data analytics : what is it? | Niklas Eriksson; Magnus Westerlund; Carl-Johan Rosenbröijer | Arcada Working papers | 2014 |
| A description of an e-commerce lab in Finland | Mikael Forsström; Carl-Johan Rosenbröijer; Niklas Eriksson | eEcosystems | 2014 |
| A local outdoor mobile tour guide in HTML5 : drivers and barriers | Niklas Eriksson, Magnus Westerlund, Carl-Johan Rosenbröijer, Hellevi Aittoniemi, Ted Mellin, Krista Fransman | 2013 | |
| User experience of trip arrangements : a comparison of mobile device and computer use | Eriksson, Niklas | International journal of e-services and mobile applications | 2012 |
| A follow up of internet adopters̕ use, perceptions and channel preferences of electronic travel services | Eriksson, Niklas | Proceedings of the International conference in Helsingborg | 2012 |